Privacy Policy

This privacy statement was last updated on January 24, 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://heliovis.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
• we first request your explicit consent to process your personal data in cases requiring your consent;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

• A first and last name
• An email address
• IP Address
• A telephone number
• Account name or alias
• A home or other physical address, including street name and name of a city or town

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 6 months

2. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data Processing Agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

• (START)TLS / SSL / DANE Encryption
• HTTP Strict Transport Security and related Security Headers and Browser Policies

5. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: You have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9. Contact details

HELIOVIS
Industriezentrum Noe Sued, Street 2d, Unit M16
2351 Wiener Neudorf
Austria
Website: https://heliovis.com
Email: office@heliovis.com
Phone number: +43 2236 320198 15

Annex

Responsibilty for content

Although the content of these webpages has been created with utmost care, we assume no liability for it being correct, complete or up-to-date. As a content provider, we are responsible for our own content on these webpages in accordance with general legislation. However, we are not obliged to monitor transmitted or saved external information or to investigate circumstances that may constitute illegal activities. This does not affect our obligation to remove or restrict access to information in accordance with the generally applicable laws. We will delete such content immediately upon becoming aware of any rights infringements.

Liability for links

Our own website may contain links to external websites whose content we have no control or influence over. We therefore assume no liability for such content. The provider or operator of the linked pages is solely responsible for the content of those pages. The linked pages were checked for any potential infringements at the time that the link was created and no illegal content was discovered. Without being made aware of an infringement, we cannot reasonably be expected to monitor the content continuously. We will delete the corresponding links immediately upon becoming aware of any rights violations.

Copyright

The content of these webpages is subject to Austrian copyright law. It may only be reproduced, edited, translated, distributed, or used beyond the scope of the copyright with written permission from HELIOVIS AG. Furthermore, this website may only be copied or downloaded for non-commercial or personal use. If this website contains content that was not created by the operator, the copyrights relating to this content have been respected. Third-party content is identified accordingly. However, if you believe there may be an infringement of copyright, please inform us and we will delete such content immediately.

Data protection

Our website can generally be used without having to provide personal information. If personal data such as your name, address or e-mail address is collected on our webpages, you provide this information voluntarily, unless specified otherwise. We will not share this data with third parties without your express consent. We expressly point out that there may be security vulnerabilities when transferring data online or electronically (such as when communicating by e-mail). As a result, such data cannot be protected completely against being accessed by third parties. Contact details published as part of providing the disclosure information may not be used by third parties to transmit advertising or other information that has not been expressly requested. The operators of the webpages expressly reserve the right to take legal action if unsolicited promotional information is sent (e.g. in the form of ‘spam’).

Right to information; correction, blocking, deletion of data

You have the right to be informed (free of charge) at any time of the data being held about you, its origin and recipient and the purpose for which it is used, as well as the right to such data being corrected, blocked or deleted. If you have any questions about personal data, you can contact us at the address stated in the Legal Disclosure.

Server log files

The provider of the webpages automatically collects information that your browser transmits to us and stores it in log files. This data cannot be associated with specific people. The data is not combined with data from other sources. We reserve the right to check this data retroactively if we have specific reason to believe that it is being used unlawfully.Save and Continue

Contact

When you send us enquiries, the data provided (including the contact details) is stored by us for the purpose of processing your request and answering any subsequent questions. We will never share this data with third parties without your permission.

Newsletter data

If you wish to subscribe to a newsletter on our website, we need your e-mail address, along with information that enables us to prove that the specified e-mail address belongs to you and that you have provided your consent to receive the newsletter. No other data is collected. We will use this data solely for sending you the requested information; it is not shared with third parties. You may at any time revoke your consent to us saving your data and e-mail address and using them to send the newsletters.